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Kunal Patel

Product Director
Worldpay
Member since
02 Aug 2015
Location
London, United Kingdom
Followers
3
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2
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15
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0
Followed by John Sims, Martha Boyle and 5 others you follow

Bio

I’m have over 15 years of experience in product mgt delivering high-impact digital platforms across fintech, payments, and commerce. From launching mobile wallets in LATAM to scaling self-service capabilities for 130,000+ merchants in the UK and Ireland, I specialise in driving product strategies that accelerate growth and deliver measurable outcomes.

My strength lies in blending technical depth with a user-first mindset. I’ve led agile squads, unified complex digital journeys, and applied design thinking and experimentation to improve adoption, reduce friction, and optimise platforms at scale. I have also worked on intelligent automation and predictive systems, leveraging AI and ML during my time at 1E, and recently enhanced this expertise through the Oxford Artificial Intelligence Programme at Saïd Business School.

I thrive on tackling complex challenges and transforming bold ideas into scalable products. If you’re exploring innovation in payments, platforms, or product leaders

Experience

Product Director
Wotldpay
Sep 2020 - Present
I successfully led product management initiatives that enhanced the UK & ROI SMB portals, driving significant improvements in user experience and operational efficiency. • Developed and executed product roadmaps that aligned with Worldpay's strategic growth goals. • Fostered cross-functional collaboration, leveraging diverse expertise to achieve key objectives. • Enhanced portal experiences for eCommerce and developers, positioning Worldpay as a leader in payment solutions.
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Latest opinions

Kunal Patel

Merchant Acquiring at a Crossroads: Legacy Players Battle Fintech Disruption and Economic Strain

The merchant acquiring landscape is entering a pivotal period of transformation, and incumbent players are under mounting pressure. Once defined by scale and reliability, traditional acquirers now find themselves squeezed by nimble fintechs, economic headwinds, and the rapidly evolving needs of merchants in a digitised economy. Rising Competitive ...

9 hours

Kunal Patel

Digital Transformation - It's Not All About Technology

Digital transformation is nothing new, in fact it’s probably one of the most talked about subjects I have ever come across, there are differing opinions on what the priorities are. I have been involved in a number of digital transformation projects myself, and I can see where some of the challenges are, esp. in the targeted larger organisations t...

12 November 2018

Kunal Patel

Creating the perfect chatbot

The world has gone chatbot crazy, certainly there is still a lot of focus on ‘virtual assistants’, as some people like to refer to them as. They are essentially used to mimic human speech where a human would be required via a messaging interface. As someone who closely works within the financial services industry, automation is certainly one of th...

08 June 2018 Innovation in Financial Services

See all 15 opinions by Kunal

Latest comments

GAFA in Banking. Will They or Won’t They?

Good shout Kim and equally relevant too.

25 Apr 2018 12:49 Read comment

Blockchain: It’s a solution; now what’s the problem?

Thanks Ketharaman. Agreed.

02 Oct 2017 18:19 Read comment

Blockchain Technology - Knowledge Sharing

Note: A special note of thanks to resident FinTech expert in Singapore (Shailendra Malik) for providing the URL's. For those who are interested Shailendra runs a regular meet up group in Singapore: http://www.meetup.com/Singapore-Future-Commerce-Meetup/events/233303668/?rv=ea1&_af=event&_af_eid=233303668&https=off Pls feel free to join him, myself and a group of enthusiastic FinTech professionals.

12 Aug 2016 11:23 Read comment

See all 5 comments by Kunal

Kunal writes about

  • artificial intelligence
  • payments
  • retail banking
  • start ups
  • financial inclusion

Kunal's opinion archive

  • 2025 (1)
  • 2018 (4)
  • 2017 (8)
  • 2016 (1)

Latest groups joined by Kunal

  • Fintech

  • Embedded Finance

  • Transaction Banking

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