Innovation

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How Evolving Regulation is Enabling Overdue Investment in Payment Hubs

/payments

How Evolving Regulation is Enabling Overdue Investment in Payment Hubs

Christina Fransson, Senior Business Development Manager, Enterprise & Instant Payments, FIS Global in her FinextraTV interview at NextGen Nordics discusses the history of centralised payment factories and how they have grown into the modern payment hubs, . From Fransson’s perspective, evolving regulation has been a much-needed push for banks to invest in a centralised system like payment hubs and the holistic abilities they provide. She details why this is important and what to expect from the future.

How To Co-Design a Gen AI Co-Pilot

/ai

How To Co-Design a Gen AI Co-Pilot

Joining the FinextraTV studio at Temenos Community Forum 2025, Barb Morgan, Chief Product & Technology Officer, Temenos and Christine Huberty, Deputy Chief Information Officer, BIL discuss the unique and collaborative process behind co-designing a Gen AI Co-Pilot. They explain their approach to co-innovation alongside Microsoft, as well as the benefits and use cases of Gen AI in banking.

Changing Regulatory Perceptions: Towards Strategy & Collaboration

/regulation

Changing Regulatory Perceptions: Towards Strategy & Collaboration

Joining the FinextraTV studio at EBAday 2025, Liliana Fratini Passi, Managing Director, CBI shared her insights surrounding a key conversation at the event: regulatory compliance. Fratini Passi shared a belief that the perception of regulation is moving toward one of a strategic driver as opposed to an obstacle or inconvenience. Touching on Instant Payments in particular, Fratini Passi said that the approaches have drastically changed in recent times but that, in her opinion, the most successful ones tend to be those a collaborative nature.

Cross-Border Fragmentation: To Innovate Without Risk, It Must Be Interoperable

/regulation

Cross-Border Fragmentation: To Innovate Without Risk, It Must Be Interoperable

Discussing interoperability in the face of fragmentation within cross-border operations, Susana Delgado, Global Head of Market Intelligence & Engagement, Swift joined the FinextraTV studio at EBAday 2025. Quoting a collaborative study between Swift and The Economist, she mentions how fragmentation could lead to heightened costs and lower global GDP. While acknowledging that diverse approaches can foster innovation, Delgado emphasized that interoperability is critical to managing the associated risks and ensuring sustainable progress.

Partnership: The Secret Ingredient to Successful Innovation

/people

Partnership: The Secret Ingredient to Successful Innovation

Stepping away from the main Temenos Community Forum 2025 event, Will Moroney, Chief Revenue Officer, Temenos and Marnix Tummers, IT Director, Wealth Management, ABN AMRO joined the FinextraTV studio to discuss the success of their collaboration over almost 20 years. Whilst emphasising the importance of partnership, more than just collaboration, Moroney and Tummers describe a culture of innovation in the face of AI, product development, and value retention.

The Four Ions of Financial Change

/regulation

The Four Ions of Financial Change

While joining the FinextraTV studio at the 2025 NextGen Nordics event, Mick Fennell, Business Line Director - Payments, Temenos explains his four Ions to financial change: Innovation, Regulation, Optimisation and Protection. Diving into each, Fennell describes the ways in which the industry is evolving and why, as much as it requires caution, it can be a cause for excitement when approached the right way.

One Year On: Technology Investment Still Growing

/retail

One Year On: Technology Investment Still Growing

Taking time out from a busy event at the Temenos Community Forum 2025, Jean-Pierre Brulard, CEO, Temenos, shared his first impressions after a year in the role. Discussing the unique benefits of a community forum in a fast-evolving technology landscape, Brulard also made it clear that, despite macroeconomic pressures, investment in banking technology is only getting stronger.

How The History of Payments Has Always Been Modernisation

/payments

How The History of Payments Has Always Been Modernisation

While attending EBA Day 2025, Phoebe Zhou, Head of Emerging Payments, HSBC joined the FinextraTV studio. Helping to contextualise the conversation, Zhou gave a historical reflection on how the payments industry has evolved before setting out the key modern innovations. From cryptocurrency to instant payments and fraud, Zhou provides a clear and broad overview of our current state of payments and how, when we reflect, we can see that payments has always been in a state of digital transformation

The Importance of a Modernised Custodial Process

/security

The Importance of a Modernised Custodial Process

Connor Coughlin, Chief Commercial Officer, Apex Fintech Solutions in his FinextraTV interview at the Communify Fincentric Experience 2025 gave his insights into an often overlooked and misunderstood element of payments: custody and clearing. Often, Coughlin says, many of our issues can come from a clunky, outdated custodial process, something that can be solved with evolving technologies and a more considered mindset.

Why Lending in 2025 Now Faces an Entirely New Dynamic

/regulation

Why Lending in 2025 Now Faces an Entirely New Dynamic

Joining the FinextraTV virtual studio, David Ruis, Partner, Deloitte and Anthony Nonnis, Head of Global Partnerships, Mambu, discuss how banking as an industry is currently experiencing new dynamics and the emergence of alternative lenders. Examining how the current regulatory and geopolitical situation is impacting innovation, they outline the transformation that is now taking place with AI technologies throughout the lending journey.

How payments modernisation can help the UK retain its fintech crown

/payments

How payments modernisation can help the UK retain its fintech crown

In this FinextraTV interview, Helena Forest, EVP, Global Product & Commercial, Real Time Payments, Mastercard gives her opinion on the current state of the payments landscape in the UK. Modernisation, regulatory compliance, collaboration and the government's National Payments Vision all feature as reasons to be optimistic.

IFGS Reflections: How The UK Has World-Beating Potential

/inclusion

IFGS Reflections: How The UK Has World-Beating Potential

Following on from a busy UK Fintech Week, Janine Hirt, CEO, Innovate Finance sat down with FinextraTV to give her reflections. Discussing Hirt’s highlights, she explained how the UK is in a place of great technological potential with the opportunity to not just be a world leader, but the leader of the world. With visions of a future UK Tech Stack and stablecoin insights, Hirt speaks with optimism and passion during an uncertain time.

How CES Informs U.S. Bank's Continuous Innovation

/predictions

How CES Informs U.S. Bank's Continuous Innovation

Attending CES in Las Vegas, Don Relyea, Chief Innovation Officer, U.S. Bank, spoke to FinextraTV about why an electronics show like CES is so instrumental to banking. As well as noting the increase in financial firms attending, Relyea describes how technological innovation will intersect with the future of banking and financial services in 2025.

For Embedded Finance, Innovation & Compliance Can Work Hand in Hand

/regulation

For Embedded Finance, Innovation & Compliance Can Work Hand in Hand

As we look to 2025, one area of Fintech focus that continues to gain interest is embedded finance. Renata Caine, General Manager, Banking as a Service, Green Dot Corporation, in a FinextraTV interview, shared her opinions on how this topic is evolving, as well supplying statistics on embedded finance’s investment trends from Green Dot’s own report. As a part of this conversation, Caine shares her belief that innovation is not at odds with compliance but hand in hand with it.

B2B Procurement: Challenges and Opportunities for Innovation

/wholesale

B2B Procurement: Challenges and Opportunities for Innovation

Join FinextraTV as Romain Mialane, Direct to Corporate Lead, Visa, and Ritesh Jain, Business Head - UK and Europe Commercial Cards, Citi, explore Visa's recently commissioned market research on B2B procurement in Europe and the challenges and opportunities for innovation in this broader context of treasury. Further, the pair discuss how notable trends and patterns can lead to strategies to address emerging needs, such as Procure-to-Pay capabilities to streamline existing processes and reduce costs through consolidated software solutions or best of breed models. Educating viewers about the true definition of working capital, the conversation moves on to the role of treasury and suppliers and how the integration of enhanced transparency, advanced automation, and faster payment capabilities can bolster the relationships in the B2B procurement landscape.

Robinhood: Bringing US Opportunities to a UK Audience

/markets

Robinhood: Bringing US Opportunities to a UK Audience

Growth is regularly on the mind of many companies, especially within the financial industry. It does, however, come with a multitude of potential risks and pitfalls. Robinhood, a trading and investing app based in the US launched in the UK earlier this year. In order to ensure their success, they approached the task with a growth mindset, but a local focus. As part of the Predict 2025 series, Finextra invited Robinhood’s UK president Jordan Sinclair to the virtual studio. Some of Sinclair’s key points were around greater global access to US information, a strong system of financial education and a customer-focussed process of development.

Immediate Generative AI Use Cases in Banking and Financial Services

/ai

Immediate Generative AI Use Cases in Banking and Financial Services

Roshan Shetty, BFSI & Public Services Head – Americas, Tech Mahindra and Michael Ruttledge, Chief Information Officer, Head of Enterprise Technology & Security, Citizens Bank, join FinextraTV to opine progress since ChatGPT was launched two years ago. Despite dominating headlines, only 6% of the banking, financial services and insurance industries have truly leveraged generative AI algorithms for business models, while 46% are merely passive observers. Work is being done in terms of concepts being considered and pilots being pushed through, but the reality – as the pair explain – is that these sectors are heavily regulated and change management and data privacy must be prioritised to ensure the appropriate guardrails are in place so that the industry can indeed move forward from this test and learn era of generative AI.

Latest Developments in Real Time Payments: Innovation and Interoperability

/Sibos

Latest Developments in Real Time Payments: Innovation and Interoperability

In an interview with FinextraTV in the lead-up to Sibos 2024 in Beijing, China, Peter Reynolds, Executive Vice President Real Time Payments, Mastercard, highlights how 2024 has welcomed a new era with 100 countries now with live real time payments systems, covering 87% of the world’s GDP. Exploring the substantial growth across account-to-account payments and the conversion of cash to digital payments, the interview examines how the financial ecosystem is opening with digital wallet payments, QR Code acceptance and the promise of interoperability.

Embracing the Shift: Instant Payments and Infrastructure Transformation

/payments

Embracing the Shift: Instant Payments and Infrastructure Transformation

Michael Engel, Managing Director & VP of Banking Software at Diebold Nixdorf, highlights the growing shift from traditional to instant payments, driven by increasing demand for speed and agility in transactions. While methods like SEPA and the digital euro gain momentum, the challenge of integrating these with legacy systems persists. Engel emphasises the importance of affordable, cloud-native, microservices-based platforms to boost scalability and security, especially in e-commerce. Success stories show banks launching new services within weeks, a dramatic improvement from the previous six to nine months. As consumer expectations rise, financial institutions must balance innovation with reliability.

Can Financial Institutions Keep Up with the $33 Billion Fraud Surge?

/crime

Can Financial Institutions Keep Up with the $33 Billion Fraud Surge?

Reflecting on insights from last month’s Visa Payments Forum, Tareq Muhmood, SVP, Value Added Services, Europe, Visa, addresses the dramatic rise in global fraud—from $800 million in the early '90s to $33 billion in 2023. As financial institutions grapple with the increasing complexity of fraud in the digital age, the need for adopting advanced technologies like AI and real-time data analysis becomes clear. With a 50% boost in fraud detection through artificial intelligence, this interview underscores the urgency for banks and fintechs to evolve their security strategies. As fraud tactics continue to evolve, partnerships and continuous innovation are now critical for staying ahead of threats while maintaining seamless payment experiences.

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