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How AI can be embraced by financial services
Hamish Monk

Hamish Monk Senior Reporter at Finextra

How AI can be embraced by financial services

While artificial intelligence (AI) is not a new concept, having been first explored by a research group in the 1950s, its widespread industrial application has only just begun. This is an excerpt from The Future of AI in Financial Services 2025 report, which was a special edition for the inaugural Finextra event, NextGen AI. Click here to read th...

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Where is AI winning, and heading next in financial services?
Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Where is AI winning, and heading next in financial services?

The Evident AI Symposium in New York City saw insightful, and occasionally incisive, roundtable discussions on the current state of the AI industry across a number of related topics, with a specific focus on the financial services field. Opening remarks from Teresa Heitsenrether, chief data and analytics officer for JP Morgan Chase provided an o...

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AI can make P2P lending safer and more fruitful for investors
Yi Ding

Yi Ding Assistant Professor at Gillmore Centre, Warwick

AI can make P2P lending safer and more fruitful for investors

Peer-to-peer (P2P) lending was born from the idea that cutting out the middle man – i.e. the bank – could make finance cheaper and more accessible. But in recent years, the lack of an intermediary has arguably undermined a key part of the sector, namely the secondary market for trading in existing P2P loans. Could artificial intelligence (AI) chan...

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Scaling AI in European banking: A practical framework for success
John Barber

John Barber Vice President and Head at Infosys Finacle

Scaling AI in European banking: A practical framework for success

This article has been co-authored by John Barber, Regional Manager - Europe, Infosys Finacle, Narasimha Prasad Nagaraja, senior director at Infosys Finacle, and Ramprasath Ganesaraja, head of AI research at Infosys Finacle. A practical guide to reaching the promised land In our previous article, Forget Fintech Disruption—Here's How European Banks C...

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What is automation in financial services?
Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is automation in financial services?

In the context of financial services, automation is achieved by the deployment of numerous technologies, in various contexts, by all kinds of entities. Whether it's smart automation by start-ups for artificial intelligence (AI)-powered enterprise resource planning (ERP) tagging systems, generative AI automation for risk detection by large banks,...

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Understanding AI for personalisation
Hamish Monk

Hamish Monk Senior Reporter at Finextra

Understanding AI for personalisation

The term ‘artificial intelligence’ was coined in an August 1955 study proposal, by a group of academics and technology developers. The workshop on the subject took place one year later. In December 1955, Herbert Simon and Allen Newell developed ‘Logic Theorist’, which is today considered the first ever artificial intelligence (AI) program. Since t...

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US 2024 election: How AI policy differences will impact financial institutions and fintechs
Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

US 2024 election: How AI policy differences will impact financial institutions and fintechs

Kamala Harris and Donald Trump’s artificial intelligence (AI) regulation and/or promotion within the financial services and fintech arena likely won’t differ much this November, based on a consensus of opinions found from experts in the field. At least not initially, say expert issue-watchers from sources such as the Center for Strategic & Int...

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What California's AI Safety Bill SB 1047 means for fintech
Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

What California's AI Safety Bill SB 1047 means for fintech

The Wall Street Journal reported this week that SB 1047, the first-of-its-kind, controversial AI safety state bill that had Silicon Valley tech giants such as Meta, Google and OpenAI divided, had been vetoed by California Governor Gavin Newsom. Here’s everything you need to know. What is SB 1047? Also known as the Safe and Secure Innovation fo...

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How can a nonprofit become a for-profit?
Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

How can a nonprofit become a for-profit?

OpenAI is restructuring to no longer be led by a non-profit board, and will become a for-profit company, as exclusively reported by Reuters. The ChatGPT creator will own a minority stake in the for-profit and CEO Sam Altman will receive equity in OpenAI, predicted to be worth $150 billion and removing the cap on returns for investors. This news ...

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AI validation and governance: How banks are securing their AI models
Níamh Curran

Níamh Curran

AI validation and governance: How banks are securing their AI models

Artificial intelligence (AI) and generative AI have become one of the largest topics in banking in the last two years. From OpenAI’s launch to the EU AI Act coming into effect, things are heating up. Banks are becoming more comfortable with the use cases AI is offering them, which means that ensuring AI models are being validated properly (doing wh...

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AI is eating up our energy – how will sustainable ambitions survive?
Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

AI is eating up our energy – how will sustainable ambitions survive?

It has become clear to everyone that uses the internet that artificial intelligence (AI) is the next big thing. Nearly every company is releasing an AI chatbot/AI product/AI service to enhance their customer experience and improve efficiency of their products. It is true that AI can improve the lives of customers in many ways, such as facilitating ...

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Fintech Sentiment: EU AI Act comes into effect
Níamh Curran

Níamh Curran

Fintech Sentiment: EU AI Act comes into effect

The EU AI Act officially became law yesterday, the world’s first AI legislation and marking the end of a process which began back in April of 2021. We have already produced a guide on how to prepare for the AI regulation, and background on what the Act was proposing. Now that the AI Act is in law, here’s a look at how some fintechs are responding...

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