Latest ISO20022 News: Finextra Research

'Ask The Stupid Questions': How Payments Progress Requires Unlearning

Attending EBAday 2025 in Paris, Simon McConnell, Global Head of European Clearing, Citi Bank took some time to speak to FinextraTV about the changing clearing landscape and how in the pursuit of progress, some are essentially unlearning old habits. Coming towards the end of ISO migration, McConnell said that there has been a huge amount of work put into progress but that these changes have created an increase of costs and the focus is now on tangible, actionable cost-reduction opportunities. He further believes that payment professionals are struggling to understand where to place priorities and that, where they are still on a learning curve, they should get more used to collaboration that allows the "stupid questions" to be asked.

31 July 2025

Finextra TV/regulation

How ISO 20022 is Aiding a Frictionless Future

Attending EBAday 2025 in Paris, Vitus Rotzer, Chief Product Officer - Financial Messaging, Bottomline, took some time out to speak to FinextraTV about the state of the payment industry in 2025. Referring to ISO20022 as "the glue in the middle of everything", Rotzer describes an industry that is evolving, rather than just changing, with a focus on better compliance, reduction of friction, and a progression towards a cashless society. Rotzer also describes how, in finding an answer to their current challenges, customers are looking for a SaaS solution that allows them to manage multiple rails and fraud initiatives from a more holistic, interconnected position.

21 July 2025

Finextra TV/payments

Cross-Border Payments: How The Passion of The G20 Drives Improvement

Providing insight into the G20's objectives and progress, Katja Lehr, Europe Product Head & EMEA Payments & Industry & Advocacy Lead, J.P.Morgan joined the FinextraTV studio at EBAday. Providing insights into why the G20 is so important to the progression of cross-border payments and a collective standardization, Lehr spotlights the hard work and passion of the people within the task forces.

07 July 2025

Finextra TV/payments

The Key Payment Trends to Maximise Business Value

Speaking to FinextraTV, Barry Rodrigues, EVP Payments, Finastra, explains how financial institutions can embrace the changing payment trends and leverage these to maximise business value. Looking towards the future of cross-border payments, ISO 20022, real-time payments, and the importance of a modern architecture, Rodrigues provides a holistic view of how to both provide value and generate revenue in an evolving time.

03 July 2025

Finextra TV/retail

How Open and Embedded Finance are Increasing Banking Accessibility

Vincent Brennan, an independent consultant within the banking industry, joined the FinextraTV studio at EBAday following the panel he featured on to reflect on the topics covered. As well as discussing the challenges for this autumn surrounding ISO20022, instant payments and verification of payee, he shares what he is most excited for within open and embedded finance across the next few years.

02 July 2025

Finextra TV/regulation

How Flexible is ISO20022 and What are Hybrid Addresses?

Whilst at EBAday 2025 in Paris, Paul Ruskin, Business Development Director, Trace Financial joined the FinextraTV studio to give his insights what will happen beyond the ISO20022 November deadline. As well as providing clarity that January is the most important, firmer deadline, he also provided a helpful insight into the development of hybrid addresses and the impact on unstructured data.

20 June 2025

Finextra TV/regulation

Changing Regulatory Perceptions: Towards Strategy & Collaboration

Joining the FinextraTV studio at EBAday 2025, Liliana Fratini Passi, Managing Director, CBI shared her insights surrounding a key conversation at the event: regulatory compliance. Fratini Passi shared a belief that the perception of regulation is moving toward one of a strategic driver as opposed to an obstacle or inconvenience. Touching on Instant Payments in particular, Fratini Passi said that the approaches have drastically changed in recent times but that, in her opinion, the most successful ones tend to be those a collaborative nature.

18 June 2025

Finextra TV/payments

Are Customer Demands Higher Than Bank Capabilities?

Whilst attending the 2025 NextGen Nordics event, Patrik Havander, Head of Nordics & Baltics at Visa Direct, spoke to FinextraTV to address cross-border payments and the current disparity between customer expectations and bank capabilities. Alongside this, Havander explained how G20 directives and input from the Financial Stability Board show the way the world is evolving and how banks have had to rely on Fintech partnerships to keep up.

13 May 2025

Finextra TV/regulation

How Regulators are Paving the Way for Innovation in the Payment Space

New trends in payments are emerging, with regulator-led innovations sparking 'coopetition' among governments, private companies, and big tech. In this FinextraTV interview, Thoughtworks' Head of Financial Services Practice Muralikrishnan Puthanveedu explains how these moves are creating a foundation for a thriving digital economy — advancing financial inclusion, consumer experience, and global prosperity. Examples like the Fed’s ISO 20022, Europe’s digital identity leadership, UK's New Payment Architecture (NPA) and the BIS’s work in breaking down payment barriers showcase a regulatory push toward seamless, data-driven, interconnected global payment systems.

30 October 2024

Finextra TV/Sibos

Why Cross Border Real Time Payments are the Next Big Thing

In an interview with FinextraTV in the lead-up to Sibos 2024 in Beijing, China, Ainsley Ward, Vice President Payments Solutions, CGI, explores the topic of instant mandates and the implementation of Verification of Payee (VoP) across Europe. Cross border real time payments as a concept presents a new era of opportunity for the financial services industry because infrastructure is at a point where it can support this form of money movement and nearing the end of the ISO 20022 rollout in November 2025, mandates are ensuring payments are instant across the SEPA inclusion zone. It is evident that change is afoot and that is not stopping any time soon; while the payment environment changes, traditional networks like Swift, Visa and Mastercard will have to fall in line to allow the blossoming of these new real time schemes.

22 October 2024

Finextra TV/payments

How the Commercial Payments Market is Evolving

At EBAday 2024, Wim Grosemans, Global Head of Product Management Payments and Receivables, BNP Paribas, sets the scene around how the commercial payments market is evolving. From an infrastructure perspective, the interview details how banks should make important moves to implement instant payments, ISO 20022 and cross border payments as regulation dictates, so there is a lot to do on the plumbing within a financial institution for tomorrow's payments. A staggering amount of digitisation is also incoming, which will result in digital payments soaring and with this, an ecommerce boom for B2C customers and B2B customers.

07 August 2024

Finextra TV/payments

SEPA, ISO 20022 and the Road to Innovation and Resiliency

At EBAday 2024, Renata Vilanova Lobo, Head of Global Clearing, J.P. Morgan Payments, explores the cross-border impact of SEPA on European and global interoperability and why ISO 20022 is crucial for financial institutions. There is an urgency for financial institutions to transition because of deadlines, but also due to the great benefits this change can bring to the industry, being the biggest change in payments in the last 30 years. Resiliency plays a critical role in today's landscape and it is expanding its concept; as a result, and banks must consider geopolitics, economic downturns and unforeseen challenges on top of operational stability.

19 July 2024

Finextra TV/payments

Core Banking Transformation: Enabling Future Growth at a Systemic Bank

Join FinextraTV at the Temenos Community Forum 2024 as Mick Fennell, Business Line Director - Payments, Temenos and Serge Munten, Head of Transformation, Banque Internationale à Luxembourg discuss their digital transformation project and the obstacles the bank faced when modernising core banking and payments capabilities. Scoping out the project, it is explored how BIL decided to completely revisit their IT landscape to enable the bank to manage higher transaction volumes, keep up with changing regulations and drive future growth.

12 July 2024

Finextra TV/payments

The road to compliance

At EBAday 2024, Paul Thomalla, Non Executive Director, Unifits, discusses ISO 20022 and the decades-long journey to reach adoption and implementation. The payments sector is a complex world and with ISO 20022 and other mandates emerging, there is an unavoidable tsunami of change constantly hitting banks. As a result, being and remaining compliant is no easy feat and in order to remedy these issues, ISO 20022 must be considered a business-led tool and testing should occur by employees that understand how technology processes should be operating as well as the business nuances of what the rules have set out. But while testing is of course important, getting compliant and staying evergreen is key.

11 July 2024

Finextra TV/payments

What to include on your Payments Blueprint for Success

At EBAday 2024, Sulabh Agarwal, Global Payments Lead, Accenture, discusses how banks are approaching payments transformation and why the traditional model may not work with the number of initiatives coming to the fore soon. With regulatory initiatives like SEPA Inst, ISO 20022 and a long list of others that include the EPI and digital Euro, financial institutions must remain focused and consolidate new products that are yet to be launched, ensure they are competing against newcomers and justifying the investments that they make. Traditionally, change has emerged incrementally, but now long-term thinking must be prioritised, instead of opening the hood and fixing issues here and there, and technology such as Generative AI must be considered.

08 July 2024

Finextra TV/payments

2025 - 2030: Predictions for Real-Time Payments, ISO20022 and APIs

At EBAday 2024, Akshat Saharia, Head of European Financial Institutions Product and Propositions, Global Payments Solutions, HSBC discusses the biggest changes to occur across the cross-border payments landscape in the next five years. While 90% of cross-border transactions complete in 30 mins, the other 10% can be delayed, resulting in frustration and a lack of transparency. Robust change will be seen with real-time payment schemes opening up for cross-border payments. In turn, with ISO20022 being mandated from November 2025, banks in the world will be operating with enhanced data, standardised information and LEIs which will significantly enhance STP and reduce costs. Digital transformation through the use of APIs will also bolster end-to-end connectivity, paving the way for value-added services offering increased transparency and verification with Confirmation of Payee.

28 June 2024

Finextra TV/payments

Collaboration is key to achieving growth in transaction banking

At EBAday 2024, Bana Akkad-Azhari, Head of Treasury Services EMEA at BNY, discusses the innovations, client demands, and regulatory changes, like ISO20022 migration and T+1 settlement transition, that are reshaping transaction banking. Amid inflation and geopolitical instability, the conversation focuses on how collaboration is key to overcoming challenges and achieving sustainable growth.

26 June 2024

Finextra TV/payments

IP Regulation, VoP and Interoperability: Preparing for the October 2025 Deadline

FinextraTV and Banfico’s CEO Kannan Rasappan explore all the current moving pieces of the puzzle for payments service providers in the EEA region, dive deep into the biggest challenges ahead of compliance with the incoming instant payments regulation in October 2025 and how Verification of Payee will impact this. VoP must also be considered as a fraud and financial crime mitigator, and the conversation turns to how cross border payments could open the door to potential scams and how banks must stop operating in siloes to prevent them. Banfico is running an upcoming webinar to delve deeper into these topics with other key players in the VOP landscape.

12 June 2024

Finextra TV/payments

ISO 20022: Powering Instant Payments in the UAE

FinextraTV and Al Etihad Payments’s CEO Jan Pilbauer, dive into the evolving landscape of ISO 20022 and the challenges of being a brand-new national payments entity and subsidiary of the central bank. AI Etihad Payments discuss how they, in collaboration with Unifits, are automating testing and in turn, innovating payments processes for individuals and businesses in the Emirates. The importance of rigorous testing and simulation is also discussed as a key route to ensuring a seamless and secure transition for all stakeholders.

23 May 2024

Finextra TV/predictions

Predicting growth for clearing houses and scheme operators in 2024

As payment markets evolve, further progress hinges on open access facilitated by infrastructure modernisation. In this Predict 2024 episode, Paul Ruggieri, Senior Vice President, Real Time Payments, Product Management, Mastercard, discusses growth opportunities for clearing houses and scheme operators, emphasising the need for standardised communication strategies between operators and payment systems. We explore the significance of interoperability and the prioritisation of standardisation to enhance cross-border transactions. Additionally, we explain the key methods for ensuring seamless transactions across borders, leveraging ISO 20022 data and AI for fraud prevention, resilience, and scalability across all 13 markets.

13 February 2024